Refund policy

To be eligible for a return, it must be within 14 days of order receipt and your item must be in the same condition that you received it.

To start a return you can contact us at customerservice@thecarecollectiveco.com. If your return is accepted you are responsible for the return postage and will not be refunded for initial shipping costs. 

 

If your item arrived damaged please contact customerservice@thecarecollectiveco.com with photos.